Welcome to StarDesign! (Md Sanjar Alam) We appreciate your trust in our premium digital products. As we deal exclusively in digital goods, please review our Refund Policy carefully before making a purchase.

1. Return and Refund Eligibility (Cancel)

If the downloaded or purchased product is different from the product as shown on website the the buyer is eligible for refund. Refund will be settled to the bank account within 7 to 10 days after placing refund request.

1.1 Downloaded and Functioning Products

Once a product has been successfully downloaded and is in working condition, we cannot offer a return or refund. Please ensure that you have thoroughly reviewed the product details before completing your purchase.

1.2 Incorrect Product Ordered

If you accidentally ordered the wrong product, we’re here to help. Contact our support team, and we’ll provide access to the correct product you intended to purchase.

2. Refunds for Product Issues

2.1 Product Errors or Issues

If you encounter any technical issues or errors with our product that prevent you from using it as intended, please reach out to our support team within 7 days of purchase. We’ll work swiftly to resolve the problem or provide a full refund.

2.2 Missing Elements

If a product is missing elements or features that were explicitly mentioned in the product description, you may be eligible for a refund. Please notify us within 7 days of purchase, and we will address the issue promptly.

3. Refund Process

To request a refund or report a product issue, please contact our support team at [sanjarrazakne@gmail.com] within 7 days of your purchase. Include your order number and a detailed description of the problem. You may also contact us on Phone: 9102725370 / 6296285862. Refund will be settled to the bank account within 7 to 10 days after placing refund request.

4. Additional Information for Digital Products

4.1 Intellectual Property Rights

All intellectual property rights associated with our digital products remain with StarDesign or its licensors. By purchasing and downloading our products, you are granted a non-exclusive, non-transferable license for personal and commercial use as outlined in our Terms and Conditions.

4.2 Product Updates

We are committed to providing high-quality products. In case of any updates or improvements to a product you have purchased, you will receive access to the updated version.

4.3 Third-Party Platforms

If you purchased our product through a third-party platform, please refer to their respective refund policies.

5. Contact Us

If you have any questions or need further assistance regarding our Refund Policy, please contact us at:

Address: Juljuli Ward No. 33, Near School, P.o. Kishanganj, Dist.- Kishanganj (Bihar) 855107

Phone Number: 9102725370 / 6296285862

Email: sanjarrazakne@gmail.com

Business Owner: Md Sanjar Alam

Thank you for choosing StarDesign!